We fully appreciate how unnerving Internet purchases can be...especially when you are purchasing goods from someone with whom you have never done business before. As reassurance, we can offer only our good name, acquired in over 40 years of selling art to satisfied customers in Jamaica and the wider world. We also invite you to peruse our Testimonials.
Are all of the paintings originals?
Yes, all of the paintings displayed on our site are original works of art.
Do you provide proof of authenticity?
We will be happy to include a Certificate of Authenticity with your shipment.
Are all of your paintings displayed on the website?
No...but most are. If you want to know whether or not we have additional paintings by a particular artists, please contact us by e-mail.
Are all the paintings on your site available for sale?
Yes...with the minor caveat that we do occasionally place paintings "on hold" for our customers. These "on hold" paintings are not marked as "SOLD" on the site.
Are your paintings stretched and framed?
No. All of our paintings are unstretched and unframed, and would be shipped that way. The shipment of unstretched paintings is much safer, and framing is very much a matter of personal preference & thus best done by the customer himself.
How do I order a painting?
Please refer to
Purchasing.
How do you package the paintings for shipment?
All canvas paintings are rolled around an inner tube, then wrapped, then placed inside a protective outer tube. Board & Canvas Board paintings are wrapped, and then packaged inside a carton.
How do you ship & what are the approximate shipping costs?
Please refer to
Shipping.
What method of payment do you accept?
Please refer to
Payment.
Do you give discounts?
No, we do not. Our prices are very fair to begin with.
Are there duties or taxes payable?
The import of original works of art from Jamaica to the United States of America is free of duty and taxes. In all other countries, taxes and duties may be applicable - please make sure to check before making a purchase to avoid an unpleasant surprise.
Do you offer lay-away plans?
Yes, we do. Please contact us by e-mail to arrange the necessary details.
What is your refund policy?
If - for whatever reasons - you are not satisfied with your purchase, we will refund you the full cost of your purchase, including outbound shipping charges, as soon as we receive the returned artwork in good condition. Please contact us for a return authorization and detailed return shipping instructions. Returns must be made within 30 days of purchase. We will not accept returns without prior authorization.